Keep Your Promises
Growing your retail business should be fun. Challenging? Yes. Hard work? Yes? Stressful? Sometimes. But it should still be enjoyable, otherwise why bother? Over-selling drains the joy out of even the most upbeat person, but you can put the joy back in your day by letting us help you treat the problems at source, before they happen.
Over-selling drains the joy out of even the most upbeat person, leading to:
Processing refunds, cancellation requests, emails and even letters. Letting your customers down by allowing them to purchase something you can’t fulfil, due to over-selling, will generate all of these actions and more besides.
Dealing with the hit you take on your marketplace(s) of choice will be an immediate concern for the whole business. Over-selling on marketplace sites, once your customers realise, will lead to you slipping down the rankings and make it far hard to win the Buy Box and the other key battles that are vital when you are competing for sales.
Handling the negative feedback and reviews that are generated as a result will sap you and your team of energy, drive and enthusiasm. Distracting you from the important operational and strategic decisions that you should be making as you are dragged from one firefight to another.
The extra time and effort that you have to expend in order to return your seller rating and listings to their previous levels is significant, not to mention the overall cost to the business as a whole.
That’s before we even start on the other potential problems that over-selling can lead to:
- Seller Account Status
- Flouting Distance Selling Regulations
- Collateral Damage Across Your Social Media Accounts
Much better, surely, to simply not go there in the first place? Having the right solution, like our Cloud ERP, makes all the difference, as it makes over-selling a thing of the past. Put the joy back in your day and let us treat the causes of over-selling at source.
Stop your business over-selling today by contacting our Experts to learn how Khaos Control Cloud can help.