Last modified: 18th April, 2017
This document outlines how personal information may be collected and used (or not used) on this website, and outlines responsibilities and liabilities that correspond to such collection and/or use. These terms cover this web site and its content exclusively, and do not include websites/web services that are linked, or malicious third-parties. It is our commitment to you to operate this web site with integrity and honesty – taking the time, effort, and care to protect you and your information to the best of our ability at all times.
Information We Collect
We only collect personal information such as names, contact information and other personal data when it is voluntarily submitted by our users. The information provided is only used to process your specific request, and will not be used for any other purpose unless you give us permission to do so.
The Live Chat tool that we use on this website makes use of Automattic Inc.’s Gravatar image visualisation service, as this allows us to include user images within our Live Chat. Please note that where Gravatar images are used, your email address, or parts of it, may be sent to Gravatar – even if you have not signed up for the Gravatar service.
Why We Collect Your Information
As a commerce solutions provider we are committed to providing you with the best possible experience when using our websites and products. The information we collect allows us to continuously improve our solutions and your experience of them. If you have opted into our mailing list, then your information is also used to keep you informed about the latest product development, content and news about Khaos Control and the #KhaosFamily. You can unsubscribe at any point. Alternatively, please email firstname.lastname@example.org and we’ll update your details accordingly.
What We Do With Your Information
We store it securely, making every reasonable effort to ensure its safety. Only authorised members of the Khaos Control Team, that have signed confidentiality agreements, will ever have access to your information and any member of the team that has access to your information is expected to ensure its continued security and integrity.
We will use your information in order to improve your experience of our products and services and to keep you up to date. As such, your information will be used as follows:
- To control and improve your access to Khaos Control Cloud.
- To support your use of Khaos Control Cloud.
- To provide identification to third party services that you implement via Khaos Control Cloud. i.e.; Sage Pay, Metapack etc..
- To email you hints, tips and advice during your Khaos Control Cloud Trial period.
- To email you with content, news and other information from the #KhaosFamily – should you opt in.
- To send content, news and other information from the #KhaosFamily to you by post.
- To call you about Khaos Control Cloud and other solutions that may help you in future.
- We will never share your information with third-party companies for marketing purposes.
Please Note: We may share your personal information with government agencies or other companies assisting us in fraud prevention or investigation, and / or when it is legally required for us to do so.
Use of third parties
Rights to change
We reserve the rights to make changes to this document and these terms without notice to end users, but will highlight any changes on this page and update the revision date accordingly.